Facebook has become an indispensable app to update their social life and keep up with friends and family.
Regardless of whether you access Facebook through a browser on your computer or your phone or tablet, there are occasions when the social media site doesn’t perform as anticipated.
If you encounter issues with Facebook, here are common troubleshooting steps to assist you in resolving the issue.
Refresh your browser or app
If you’re accessing Facebook through a web browser and encounter issues, start by refreshing the page using the Reload button at the top of the browser window.
If the problem persists, close the current browser tab or app and open a new one to access Facebook.
Clear your app cache
If you’re experiencing issues with Facebook, such as difficulties accessing certain pages or when you’re logged out of the app, clearing your browser’s cache might help.
However, be aware that clearing the cache will log you out of any websites you’re currently logged into, so you’ll need to log back in when you revisit them.
Restart your device
Restarting your device can sometimes resolve issues with Facebook. This troubleshooting technique works by clearing any glitches that may be present in the device’s memory, allowing all software to start fresh.
Update your app
If you’re still experiencing issues with Facebook on a mobile device, try updating the app. Facebook may not be working properly due to an outdated app that is suffering from a bug or compatibility issue.
Use a browser
Another issue with your Facebook could be the app; try using a browser to check the issue. Trying using your phone’s browser or a different one downloaded from your app’s store to log in.
If you’re still experiencing an issue after trying these suggestions, it could be a bug or a broken feature.